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Welcome to the Mediahawk support portal
Getting Started
Dynamic Code Setup
4
How does the Dynamic Code work
Dynamic Code Setup - Step 1
Dynamic Code Setup - Step 2
Dynamic Code FAQ's
Advanced Setup
Call-to-Action Tracking
6
Call-to-Action - Webinar
Call-to-Action - Live Chat
Call-to-Action - Form Fills
Call-to-Action - How to view the data
Call-to-Action - Email Link Clicks
See all 6 articles
Speech Analytics
3
Speech Analytics - An Introduction
Speech Analytics Webinar
Setting up custom Voice Tags
Tagging
1
Tagging
Mediahawk Portal
Portal Overview
5
How to access call recordings
Basic Portal Navigation
Portal Definitions
Types of Attribution
Outbound Reporting
Managing Your Account
4
How to Create Custom Dashboards
How to Setup Call Alerts
How to reset your Mediahawk password
User Administration
Managing your Numbers
7
How to amend media description
How to add Services to your Account
Connect static numbers - Basic routing
Adding a Number Pool to an existing Dynamic Campaign
Adding a new Dynamic Campaign to your Account
See all 7 articles
Manage your Reports
2
How to create Email Reports
Manage your custom Email Reports
Managing your Outbound Services
4
Manage Presentation CLI (Caller Line Identity)
Click to Call Setup
Outbound - Agent Dialer setup
Placing an Outbound Call
How to Access Call Recordings
0
Custom Dashboards
0
How to Setup Call Alerts
0
Integrations
Everything Google
9
Google Analytics Integration - Basic Configuration
Google Analytics Benchmarking
Google Analytics FAQ's
Google Ads Integration
Google Ads FAQ's
See all 9 articles
Microsoft Advertising Integration
2
Microsoft Advertising Integration
Microsoft Advertising FAQ's
Tracking Keywords from Google Ads (PPC)
1
Keyword Tracking Google PPC - BETA Version
Hubspot
1
Hubspot Integration Setup
Optimizely
2
Optimizely Integration
Optimizely X Integration
Salesforce
3
Salesforce Integration
Salesforce Lightning Integration
Salesforce Lightning FAQ's
Webhooks
1
Webhooks
FTP export
1
FTP Export
Zapier
1
Zapier Integration
Number Management
Number Types
2
UK Number Types
Non UK Number Types
Purchasing Non UK Numbers
11
Argentina
France
Italy
Germany
Rep of Ireland
See all 11 articles
Number Porting
1
Number Portability - Porting Process
Mailbox Management
1
Mailbox Management
UK Call Charges
1
UK Inbound Call Charges
Sales Data
Sales Import
1
Sales Data Import
Track Sales
1
Track Sales Data Matching
GDPR & Info Sec
Mediahawk GDPR Position Statement
1
Mediahawk GDPR Position Statement
Data Protection Policy
1
Data Protection Policy
Information Security Policy
1
Information Security Policy
Call Recording Legalities
1
Call Recording UK - GDPR
Mediahawk Advanced API
Mediahawk Advanced API
4
Creating API Credentials
Mediahawk API Documentation
Mediahawk Deprecation policy
Frequently asked questions
Billing
Direct Debit Scheme
1
Direct Debit Scheme
FAQ's
Glossary of Terms
2
Glossary of Telecoms Terms
Glossary of Mediahawk Terms
Reseller Portal
Add a New Account
1
Add a New Account
Adding Services to your Account
4
Adding Services to your Account
Adding Static Numbers to your Account
Adding Dynamic to your Account
Adding a Number Set to your Account
Developer Portal
Developer Portal
1
Developer Portal access