Within the Mediahawk Reporting Platform you can manage your billing address and contact, update registered payment method and add a PO Number to be shown on your invoices.

Please note: You cannot change your payment method via the portal. Please contact us at clientservices@mediahawk.co.uk or call us on 0333 222 8333.

1) Login to your portal - www.reports.mediahawk.co.uk 

2) Select Admin

3) Select Billing

4) Select Billing Details

You will see the billing details page.

5) Update the details you would like to amend and click Save

Please Note: 

• Updating Company name will request you to accept new Terms and Condition to invoice the new legal entity 
• Contact details should be the person(s) who will receive the invoices and who is responsible for account queries.

Amend Payment Method and PO details

At the bottom of the screen you will see the Payment details where you can add / amend the PO number that will appear on invoices.

You will also see the payment method on your account. Here you can update the Direct Debit or Credit / Debit Card details registered on your account. 

Updating Credit / Debit card details is completed within the platform 

Updating Direct Debit details will redirect you to a secure mandate managed by our 3rd party supplier

Information on the Direct Debit scheme can be found HERE