Portal Overview

How to access call recordings
This article describes how to access call recordings and explains how to listen to the calls, save audio files and locate certain calls. Log into the...
Mon, 20 Jul, 2020 at 1:33 PM
Basic Portal Navigation
Thu, 17 Mar, 2022 at 8:44 AM
Portal Definitions
Accounts – If you have multiple accounts with Mediahawk you can see the quantity of calls per account with this report Campaign – The Campaign report allo...
Thu, 4 Feb, 2021 at 11:49 AM
Outbound Reporting
What is an outbound service number? An outbound service number allows you to record any outbound calls you make. It can be used and accessed from any devic...
Wed, 28 Oct, 2020 at 2:29 PM