To Create a New Dashboard
Log into Mediahawk
Click Dashboard on the left pane
Click Add New Dashboard
You can choose from Global Templates, User templates (if available on your account) or select Blank
Mediahawk offers 3 Global templates with pre-loaded widgets as per below
PPC Performance: Keywords, Paid Ad Spend, Paid Ad Spend By Ad Group, Paid Search Performance - Calls
Operations: Missed Calls (All), Effective Vs Ineffective (All), Engaged Calls (All), Average Call Length, Call Volumes By Day (All), Average Ring Length
Behaviour: Total Visitors, In Visit / Post Visit, Visitor To Call Ratio, Assisted Calls, Average Number Of Visits Per Conversion, Average Time Between First Visit And Conversion
If your organisation has shared dashboards, you will see more templates under User Templates
Note: you may edit the Global and User templates (add/remove widgets) to suit what you would like to see.
To Create your Dashboard from Blank
When selecting a blank dashboard, you will need to add the widgets
Access the hamburger icon and select Edit Active dashboard
Click the Plus icon to add widgets
There are two types: Inbound (static and dynamic) and Outbound (static)
Each widget will provide a short explanation of the data they provide.
For inbound widgets, you will see one of two icons against the widgets to specify whether the data is for:
- dynamic only
- static only
- both dynamic and static
Select one and you will be presented with the settings window where you can rename the widget title, set how you would like to view the data (Pie, Score, Line etc), set date range, filter on your products and/or campaigns and more
Click Save
To Share a Dashboard
Log into Mediahawk
Click Dashboard on the left pane
Click on the dashboard you wish to share across your organization
Click the hamburger icon (three blue lines) and select Edit Active dashboard
Click on the Share icon (curved arrow)
The Share template window will open, specify a description for this template and click Share.
Ask your colleague(s) to log into Mediahawk and to access Dashboard > Add New Dashboard and select User Templates
They will need to click on the dashboard you shared for it to show under the list of available dashboards under the name you specified for the dashboard itself (not the template name)
To Amend an Existing Dashboard
Log into Mediahawk
Click Dashboard on the left pane
Click on the dashboard you want to amend
Click the hamburger icon (three blue lines) and select Edit Active dashboard
You can add widgets to the current dashboard by clicking on the Plus Icon from the dashboard icon
Or you can amend the widget itself by clicking on the available icons
Bin: remove this widget from the dashboard
Pencil: you can edit the widget settings such as its title, date range, campaigns etc
Cross: you can move the widget and place it somewhere else on the dashboard
Once finished, click Save from the widget setting window
Click the Tick icon at the top right to finish editing the active dashboard.
To Email the Dashboard
Log into Mediahawk
Click Dashboard on the left pane
Click on the dashboard you wish to email
Click the hamburger icon (three blue lines) and select Email dashboard
Enter the required details such as recipient’s email(s), supply a subject
Click the drop-down to select a frequency if required, or leave it as One-off
Write a message if you wish
Set the Status to Active
Click Send
To Amend an Existing Dashboard email
Log into Mediahawk
Click Dashboard on the left pane
Click on the dashboard you wish to amend
Click the hamburger icon (three blue lines) and select Email dashboard
The existing dashboard email setup will appear. Make the necessary amendments (change of recipients, frequency etc) or to temporarily pause, scroll down and set the status to Ceased.
Click Save
To Delete a Dashboard
Log into Mediahawk
Click Dashboard on the left pane
Click on the dashboard you wish to amend
Click the hamburger icon (three blue lines) and select Edit Active dashboard
Click on the Bin icon
You will be asked to confirm you wish to delete the dashboard and all associated widgets
Click Confirm and the dashboard and all email settings will then be deleted.