Portal Overview 5

• How to access call recordings
• Basic Portal Navigation
• Portal Definitions
• Types of Attribution
• Outbound Reporting

Managing Your Account 4

• How to Create Custom Dashboards
• How to Setup Call Alerts
• How to reset your Mediahawk password
• User Administration

Managing your Numbers 7

• How to amend media description
• How to add Services to your Account
• Connect static numbers - Basic routing
• Adding a Number Pool to an existing Dynamic Campaign
• Adding a new Dynamic Campaign to your Account

See all 7 articles

Managing your Numbers (New) 7

• How to amend media description (New)
• How to add Services to your Account WIP
• Connect static numbers - Basic routing WIP
• Adding a Number Pool to an existing Dynamic Campaign
• Adding a new Dynamic Campaign to your Account

See all 7 articles

Manage your Reports 2

• How to create Email Reports
• Manage your custom Email Reports

Managing your Outbound Services 4

• Manage Presentation CLI (Caller Line Identity)
• Click to Call Setup
• Outbound - Agent Dialer setup
• Placing an Outbound Call