Mediahawk, by default, will send daily, weekly and monthly summary campaign reports to any registered users to our platform.
However, this might not show you exactly what is most important to you as a User or you may want to send reports to your chosen recipients who are not registered to the Mediahawk services.
You can now do this with our Email Reports which allow you to create automated email reports from any view of the Mediahawk Reports and Outbound sections, with secondary dimensions or filters as required.
To create your custom report then set up an automated email report:
Navigate to the report you would like to send
Below is an example set for the Calls report with one Filter assigned
Select Calls from the drop-down
Access the Menu by clicking the three blue lines or "Hamburger"
Select Filter
Choose your filter from the drop-down
Select your chosen filter by ticking the relevant box(es)
Click Apply
If you are happy with your selection, you are now ready to create your email report
Select Email Report.
Once into the Email Report section, fill in the required sections:
To: Enter your email address or any recipients's email address and use a comma to separate each address
Subject: Specify a description, this will generate the title of the email we send.
Frequency: One-off will just send the report you currently viewing with the selected date range
Then the report date range will depend of the chosen frequency
Daily: will send data for the previous day
Weekly: will send data from the previous week
Monthly: will send data from the previous month
Quarterly: will send data from the previous quarter
File Format: choose between PDF or 3 Excel extensions (.csv, .xls or .xlsx)
Message: you may write your own message here or the message you see on the screen will be provided.
Status: must be active if a frequency is selected
Click Save.
The email will then be sent on your chosen selection at your chosen frequency.