With Mediahawk's advanced integration with Zapier, you can easily connect to over 1500 web apps such as Dynamics 365, Zoho, Slack, Google Sheets, Google Docs, Trello, Gmail and many many more.


With the simple integration link below, you are only minutes away from creating a "ZAP" and exporting Mediahawk's vast selection of data points below.


Connecting to Zapier through Mediahawk 


Select Admin 

Then Zapier in Overview

 This will take you to your Zapier Account to setup the Integration. 



Direct Link to Zaper 


Link to Zapier - Zapier Integration


ParameterDescriptionApplicable Product Details
call_categoryCall CategoryDynamic & StaticWhen category set before call data sent using call scoring (IVR attribution/ realtime)
call_idCall IDDynamic & StaticMediahawk Call ID
call_lengthCall LengthDynamic & StaticThe length of the call
call_refCall RefDynamic & StaticMediahawk Call Ref
call_ring_lengthCall Ring LengthDynamic & StaticThe ring length of the call
call_tagsCall TagsDynamic OnlyThe tag value e.g campaign =value
call_valueCall ValueDynamic & StaticWhen attributed through the handset by the agent or via realtime
callers_numberCallers NumberDynamic & StaticThe number from which the call was made (where supplied)
campaign_descriptionCampaign NameDynamic & StaticThe description of the campaign this call belongs to (user defined parameter)
countyCaller CountyDynamic & StaticThe county where the call was made (Fixed lines only)
departmentDepartmentStatic OnlyThe department of the call (user defined parameter)
directionCall DirectionDynamic & StaticInbound / Outbound
exchangeCaller ExchangeDynamic & StaticNearest exchange of the caller’s location (Fixed lines only)
first_mediumFirst Click MediumDynamic OnlyThe medium from which the caller originated before making phone call.
first_sourceFirst Click SourceDynamic OnlyThe location from which the caller first found your Website.
google_click_idVisit Google Click IDDynamic OnlyThe Google Click ID (gclid) or Microsoft Click ID, (msclkid) of the caller
keywordVisit KeywordDynamic OnlySearch keyword used to find the website
landing_page_titleVisit Landing Page TitleDynamic OnlyLanding Page Title
landing_page_urlVisit Landing Page URLDynamic OnlyLanding Page URL
last_mediumLast Click MediumDynamic OnlyThe medium from which the caller originated before making phone call.
last_sourceLast Click SourceDynamic OnlyThe location from which the caller originated before making phone call.
media_channelMedia ChannelStatic OnlyThe media channel of the call (user defined parameter)
media_ownerMedia OwnerStatic OnlyThe media owner of the call (user defined parameter)
mhriMHRIDynamic OnlyMedihawk Unique ID (generated for all activity)
page_titleVisit Page TitleDynamic OnlyPage title caller was on before phone call
page_urlVisit Page URLDynamic OnlyPage URL caller was on before phone call
postcodeCaller PostcodeDynamic & StaticThe postcode where the call was made (Fixed lines only)
Recording URLRecording URLDynamic & StaticURL link only, not call recording
regionCaller RegionDynamic & StaticThe region where the call was made (Fixed lines only)
service_numberService NumberDynamic & StaticThe Mediahawk service number that was called
start_dateCall Start DateDynamic & StaticThe date the call was made (ISO Format)
start_timeCall Start TimeDynamic & StaticThe time the call was made (ISO Format)
statusCall StatusDynamic & StaticEffective , Ineffective
terminating_numberTerminating NumberDynamic & StaticDestination
townCaller TownDynamic & StaticThe town where the call was made (Fixed lines only)
visitor_idVisitor IDDynamic OnlyUnique Visitor ID to your website