With Mediahawk's advanced integration with Zapier, you can easily connect to over 1500 web apps such as Dynamics 365, Zoho, Slack, Google Sheets, Google Docs, Trello, Gmail and many many more.
With the simple integration link below, you are only minutes away from creating a "ZAP" and exporting Mediahawk's vast selection of data points below.
Connecting to Zapier through Mediahawk
Select Admin
Then Zapier in Overview
This will take you to your Zapier Account to setup the Integration.
Direct Link to Zaper
Link to Zapier - Zapier Integration
| Parameter | Description | Applicable Product | Details |
| call_category | Call Category | Dynamic & Static | When category set before call data sent using call scoring (IVR attribution/ realtime) |
| call_id | Call ID | Dynamic & Static | Mediahawk Call ID |
| call_length | Call Length | Dynamic & Static | The length of the call |
| call_ref | Call Ref | Dynamic & Static | Mediahawk Call Ref |
| call_ring_length | Call Ring Length | Dynamic & Static | The ring length of the call |
| call_tags | Call Tags | Dynamic Only | The tag value e.g campaign =value |
| call_value | Call Value | Dynamic & Static | When attributed through the handset by the agent or via realtime |
| callers_number | Callers Number | Dynamic & Static | The number from which the call was made (where supplied) |
| campaign_description | Campaign Name | Dynamic & Static | The description of the campaign this call belongs to (user defined parameter) |
| county | Caller County | Dynamic & Static | The county where the call was made (Fixed lines only) |
| department | Department | Static Only | The department of the call (user defined parameter) |
| direction | Call Direction | Dynamic & Static | Inbound / Outbound |
| exchange | Caller Exchange | Dynamic & Static | Nearest exchange of the caller’s location (Fixed lines only) |
| first_medium | First Click Medium | Dynamic Only | The medium from which the caller originated before making phone call. |
| first_source | First Click Source | Dynamic Only | The location from which the caller first found your Website. |
| google_click_id | Visit Google Click ID | Dynamic Only | The Google Click ID (gclid) or Microsoft Click ID, (msclkid) of the caller |
| keyword | Visit Keyword | Dynamic Only | Search keyword used to find the website |
| landing_page_title | Visit Landing Page Title | Dynamic Only | Landing Page Title |
| landing_page_url | Visit Landing Page URL | Dynamic Only | Landing Page URL |
| last_medium | Last Click Medium | Dynamic Only | The medium from which the caller originated before making phone call. |
| last_source | Last Click Source | Dynamic Only | The location from which the caller originated before making phone call. |
| media_channel | Media Channel | Static Only | The media channel of the call (user defined parameter) |
| media_owner | Media Owner | Static Only | The media owner of the call (user defined parameter) |
| mhri | MHRI | Dynamic Only | Medihawk Unique ID (generated for all activity) |
| page_title | Visit Page Title | Dynamic Only | Page title caller was on before phone call |
| page_url | Visit Page URL | Dynamic Only | Page URL caller was on before phone call |
| postcode | Caller Postcode | Dynamic & Static | The postcode where the call was made (Fixed lines only) |
| Recording URL | Recording URL | Dynamic & Static | URL link only, not call recording |
| region | Caller Region | Dynamic & Static | The region where the call was made (Fixed lines only) |
| service_number | Service Number | Dynamic & Static | The Mediahawk service number that was called |
| start_date | Call Start Date | Dynamic & Static | The date the call was made (ISO Format) |
| start_time | Call Start Time | Dynamic & Static | The time the call was made (ISO Format) |
| status | Call Status | Dynamic & Static | Effective , Ineffective |
| terminating_number | Terminating Number | Dynamic & Static | Destination |
| town | Caller Town | Dynamic & Static | The town where the call was made (Fixed lines only) |
| visitor_id | Visitor ID | Dynamic Only | Unique Visitor ID to your website |