Dynamic Code Setup 4

• How does the Dynamic code work
• Dynamic Code Setup - Step 1
• Dynamic Code Setup - 2
• Dynamic Code FAQs

Tagging 1

• Tagging

Call-to-Action Tracking 5

• How does Call-to-action tracking work?
• Call-to-Action - Live Chat
• Call-to-Action - Form Fill
• Call-to-Action - Email Link Clicks
• Call-to-Action - Developer Documentation

Speech Analytics. 3

• Speech Analytics - An introduction
• Setting up custom Voice Tags
• Speech Analytics Webinar

Portal Overview 4

• How to access call recordings
• Basic Portal Navigation
• Portal Definitions
• Outbound Reporting

Managing Your Account 4

• How to Create Custom Dashboards
• How to Setup Call Alerts
• How to reset your Mediahawk password
• User Administration

Managing your Numbers 3

• How to amend media description
• Connect static numbers - Basic routing
• Adding Audio Files

Manage your Reports 2

• How to create Email Reports
• Manage your custom Email Reports

Managing your Outbound Services 4

• Manage Presentation CLI (Caller Line Identity)
• Click to Call Setup
• Outbound - Agent Dialer setup
• Placing an Outbound Call

Google Analytics - Universal 5

• Google Analytics - Intro
• Setup and Configuration
• Google Analytics - Advanced Event Tracking
• Google Analytics Benchmarking
• Why use Mediahawk instead of relying on Google Call Conversions FAQ sheet.

Google Analytics - GA4 (BETA) 2

• Setup and Configuration
• Google Analytics GA4 - Intro and FAQ's

Google Ads 2

• Google Ads Integration
• Google Ads FAQ's

Google Data Studio 1

• Google Data Studio

Google Business Profile 1

• Google Business Profile (GBP)

Google Search 360 2

• Search Ads 360 Integration
• Search Ads 360 FAQ's

Facebook Integrations 2

• Facebook Ads Integration
• Facebook Pages

Microsoft Advertising Integration 1

• Microsoft Advertising Integration

Tracking Keywords from Google Ads (PPC) 1

• Keyword Tracking Google PPC

Hubspot 1

• Hubspot Integration Setup

Optimizely 2

• Optimizely Integration
• Optimizely X Integration

Salesforce 3

• Salesforce Integration
• Salesforce Lightning Integration
• Salesforce Lightning FAQ's

Webhooks 1

• Webhooks

FTP Export 1

• FTP Export

Zapier 1

• Zapier Integration

Number Types 2

• UK Number Types
• Non UK Number Types

Purchasing Non UK Numbers 12

• Argentina
• France
• Italy
• Germany
• Rep of Ireland

See all 12 articles

Number Porting 1

• Number Portability - Porting Process

Mailbox Management 1

• Mailbox Management

UK Call Charges 1

• UK Inbound Call Charges

Sales Import 1

• Sales Data Import

Track Sales 1

• Track Sales Data Matching

Mediahawk GDPR Position Statement 1

• Mediahawk GDPR Position Statement

Data Protection Policy 1

• Data Protection Policy

Information Security Policy 1

• Information Security Policy

Call Recording Legalities 1

• Call Recording UK - GDPR

Mediahawk Advanced API 4

• Creating API Credentials
• Mediahawk API Documentation
• Mediahawk Deprecation policy
• Frequently asked questions

Direct Debit Scheme 1

• Direct Debit Scheme

Manage Billing Details 1

• Manage Billing Details

Glossary of Terms 2

• Glossary of Telecoms Terms
• Glossary of Mediahawk Terms

Developer Portal 1

• Developer Portal access

Add a New Account 1

• Add a New Account

Adding Services to your Account 4

• Adding Services to your Account
• Adding Static Numbers to your Account
• Adding Dynamic to your Account
• Adding a Number Set to your Account